We are located at 5976 Executive Drive in Fitchburg, WI 53719. You can call us at (608) 661-8600. Click here for directions.

Unfortunately, Ward-Brodt Music does not offer lessons. We are, however, good friends with many teachers. Let us know where and what instrument you are looking to learn and we can help you get in touch with qualified instructors in our area.

Yes, on a case-by-case basis. We offer 90 day consignment agreements, out-right purchase options, as well as trade-in credit toward purchases. All used instruments must be inspected and approved by our repair technicians. Ward-Brodt Music reserves the right to refuse an instrument for any reason.

We keep all information that we gather about our members strictly confidential! Any info is used to serve your needs and to personalize your experience on our site. We never reveal the information to outside parties or sell it to anyone for any reason. See our full privacy policy here.

Ward-Brodt Music services more than 130 individual schools, and that number continues to grow. In order to remain fair to all schools in our program, we are unable to offer a school specific discount at this time.

All accidental damage, including broken strings, is covered under our rental policy. Obvious intentional damage, loss, or theft are the customer’s responsibility. Read more about our rental terms & conditions here.

That's the beauty of our lease program! We have a maintenance & repair policy built right into our lease fee. If anything happens to the instrument, blatant abuse aside, we will either;

• Replace the instrument with another via an exchange. This can be done at school or in person at Ward-Brodt Music.
• Fix the instrument & return it to you or your student’s school while you have a loaner instrument to use during the repair.

Yes, depending on the age of the instrument. Ward-Brodt Music keeps our instruments in the lease pool between 5-7 years. If the instrument has aged beyond the 5 year mark, it could be eligible for purchase. Please contact us if you would like to check on purchase status and price of the instrument that you are currently leasing.

No, our rental offers are strictly rent-to-rent. If you are interested in owning your rental instrument, we do offer deferred interest financing and 90-Day layaway which will break your purchase up into monthly payments, similar to a rent-to-own option. Check out our buy back guarantee if you're worried about your student's commitment level. For young orchestra students, we also have a trade-in guarantee for fractional orchestral instruments when they are ready for the next size.

Also, consider purchasing an equivalent used instrument from our pool. In some cases, current rental instruments are available to buy depending on age. Contact the store to find out more about our current used stock levels or the availability of your rental at info@ward-brodt.com or (608)661-8600.

Our rental program are strictly rent-to-rent. At any time you may discontinue your lease to purchase a high quality instrument at our always discounted from retail prices. In fact, it is our recommendation that you consider purchasing an instrument once you know that your child will be continuing to play in band or orchestra, so that you don't continue to make lease payments for several years on an instrument you could have owned for the same amount, if not a savings!

There are two convenient options for returning your instrument:

1. Return your rental instrument directly to our store. You will receive a printed receipt for your records and your monthly instrument deduction will stop immediately.
2. Fill out a rental return request form here or call the store at (608)661-8600 and simply return the instrument to your band or orchestra director. Keep in mind that monthly deductions will not stop until Ward-Brodt Music physically takes possession of instrument.

We process return paperwork as soon as possible once an instrument has brought back to the store. You will continue to be automatically charged until the instrument has been received by and processed by Ward-Brodt Music. Therefore, if you leave your leased instrument at the school for pickup, it is imperative that you notify the store in order that we can get your leased instrument back in a timely fashion.

Absolutely! Our rental process is the same for private and school associated rentals in store. Online, simply select “No School Affiliate” in the district drop-down and then “Student-Private Teacher”. This will give you access to all of the instruments Ward-Brodt Music has available for lease. You may then pick the instrument up at our store in Fitchburg after you receive a notification that it has been prepared.

Rentals requested via the website for in-store pickup typically take one full business day to be processed and are processed in the order that they are submitted. We will call to confirm your rental is ready for pick-up. Rentals requested via the website for school delivery will be brought to the band or orchestra teacher on the next regular delivery day for that school. We visit all schools in our network on a weekly basis. For beginning programs or if it is a new school year, instruments are delivered on a day set by your band or orchestra teacher in time for the first lesson.

Our rentals are priced in accordance with the cost of this instrument as well as the cost of upkeep for that instrument. We keep our prices low, which unfortunately does not leave wiggle room for rental discounts.

Online orders are filled from 8am to 2:30pm CST Monday through Friday and are shipped from our Fitchburg, Wisconsin retail location.

All special orders are shipped within 1-2 weeks of placement.

Routine repairs typically take 7-10 days to be completed. During busier times of the year and if more involved maintenance is necessary expect your repair to take more time. If you have a performance that you need your instrument for please let us know, as we have “rush” options we can offer in the situation requires. Stock levels permitting, loaner instruments are available for $20.00 plus tax for the duration of the repair.

In store repair payment is due at the time of pick up, after all work is complete. School delivery repairs must have a deposit or a credit card number on file pre-authorized to be debited the full amount of the repair before work can begin. Please be proactive in contacting the store with payment in order to ensure the quickest turnaround time for your instrument repair.