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Home Return Policy

    

RETURNS: New merchandise in its original condition may be exchanged or returned for refund within seven (7) days of original purchase date. New merchandise which develops a manufacturer's defect within 30 days of purchase will be repaired or replaced at Ward-Brodt's discretion.
  • Reeds or any other items placed in the mouth are non-returnable.
  • All sales final on clearance, used & closeout merchandise, Pop Sheets, Wedding Music & Folios.
  • Software/CD purchases and all software included in any product that is being returned must be unopened and in its original packaging.
Please call us at 800-369-6255 (locally 661-8600) during store hours, if you have any questions.
If you would like to request a replacement, credit or refund, please fillout the following form with information regarding your problem. Someone will contact you shortly via telephone or email shortly.
 

RMA Request Form

BUYER INFORMATION

Name:

Email:

Telephone:

ORDER INFORMATION

Order:

Customer ID:

Purchase Date:


PROBLEM/RESOLUTION INFO

Problem:


Details about problem: (please be specific)


Request Resolution:
Replacement Refund Store Credit

    

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Though we strive to be as accurate as possible, Ward-Brodt Music is not responsible for typographical errors.                    
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