New merchandise in its original condition may be exchanged or returned for refund within seven (7) days of original purchase date. New merchandise which develops a manufacturer's defect within 30 days of purchase will be repaired or replaced at Ward-Brodt's discretion.Reeds or any other items placed in the mouth are non-returnable. All sales final on clearance, used & closeout merchandise, Pop Sheets, Wedding Music & Folios. Software/CD purchases and all software included in any product that is being returned must be unopened and in its original packaging.
Please call us at 800-369-6255 (locally 661-8600) during store hours, if you have any questions.
If you would like to request a replacement, credit or refund, please fillout the following form with information regarding your problem. Someone will contact you shortly via telephone or email shortly. |