5976 EXECUTIVE DRIVE STE A
FITCHBURG, WI 53719-5329

10:00 - 6:00 MONDAY-SATURDAY
CLOSED SUNDAY

Returns Policy

  • New merchandise in its original condition may be exchanged or returned for refund within seven (7) days of original purchase date.
  • New merchandise which develops a manufacturer's defect within 30 days of purchase will be repaired or replaced at Ward-Brodt's discretion.
  • Reeds or any other items placed in the mouth are non-returnable.
  • All sales final on clearance, used, closeout merchandise, Pop Sheets, Wedding Music, and Folios.
  • Software/CD purchases and all software included in any product that is being returned must be unopened and in its original packaging.

Please call us at 608.960.8791 during store hours (10:00 a.m. – 6:00 p.m., Monday – Saturday) if you have any questions. If you would like to request a replacement, credit, or refund, please fill out the following form with information explaining your problem. Someone will contact you shortly via phone or email.

RMA REQUEST FORM

 

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