5976 EXECUTIVE DRIVE STE A
FITCHBURG, WI 53719-5329

10:00 - 6:00 MONDAY-SATURDAY
CLOSED SUNDAY

Musical Instrument Repair FAQs

Get answers to the most popular questions about fixing ailing instruments.

One of our most frequently asked musical instrument repair questions is how much a repair and restoration cost.

There are dozens of ways your musical instrument can get damaged, and we’re not exaggerating – we’ve had our share of memorable fix-it tales! Most of them are unlikely to happen if you care for your instrument well but when a mishap does occur, be sure you know the ins and outs of managing a repair. Here are some of our most frequently asked questions about our musical instrument repair services:

Q:  How much does instrument repair cost?

A:  Quick, routine repairs like replacing a broken string or re-gluing a seam cost less, while more involved repairs (such as a broken bowhead or a cracked violin body) cost more. We can sometimes give sight-unseen estimates for simple jobs, such as:

  • Routine cleaning or yearly maintenance
  • A simple, easy-to-describe problem 

Other issues, though, may be too complicated to evaluate over the phone. An issue with one part of the instrument can sometimes affect other parts, making repair more complex and costly. If you bring it into our shop for a free, no-obligation quote, we'll be sure to let you know whether repair is your best option. In extreme cases with significant damage, replacing the entire instrument can sometimes cost less.

Q: How much does restoration cost?

A:  Some instruments fare better in storage than others. Old brass instruments may only need a little work like a thorough cleaning and lubrication (and perhaps a bit of dent removal or valve repair) before they're good to go. Other instruments, or instruments that haven't been stored correctly, may take considerably more work. As usual, we'll provide an in-person estimate free of charge to assess the restoration of your instrument.

Q: How long does musical instrument repair take?

A:  Let us know if you have a tight deadline and we'll give you our fastest estimated repair time. Standard turnaround time (for non-emergency repairs) is between 7-10 days, but this varies seasonally. It may be longer during the school year, for example, especially when we're busy with back-to-school repairs. We'll try to speed things up if you have a last-minute problem. If you need an instrument faster than we can complete your repair, ask about our rental options so you’ll never miss a practice or performance.

Q:  How does the musical instrument repair process work?

A:  We have a simple 4-step process for taking care of your repair:

Step 1 - Check-In
There are three options available for checking in your instrument:

•    Drop off at our Fitchburg instrument retail location

•    Ship to us (fill out form below for shipping information)

•    We'll pick it up (if your school is in our service area - contact your Band Director for more info)

Step 2 - Evaluation
We will evaluate your instrument for needed repairs and determine a price estimate.

Step 3 – Approval
You will review the suggested repairs and cost estimate before providing your approval. After approval, you will receive an estimated date of completion.

Step 4 - Completion & Delivery
You will receive confirmation once your instrument repair is complete. We will hold it for pick up, or you can choose shipping or delivery (if your school is in our service area - contact your Band Director for more info).

Q: What types of repair tools do you use?

A:  With one of the largest musical instrument repair departments in the state, we keep our toolboxes chock full of both professional tools, such as screwdrivers and scrapers, as well as specialty items we make ourselves that get the job done without harming your instrument. A professional spray room for applying quick-dry lacquer and chemical cleaning room round out our sophisticated selection of tools for repairing or restoring just about any instrument.

Q: Can I repair an instrument myself?

A:  Be careful about performing DIY repairs on your instrument. The wrong material or temporary fix could cause expensive or irreparable damage to your beloved horn, axe, woodwind or string instrument. If you run into an emergency, try these easy fixes with simple tools to get you through your performance – then immediately take it to a reputable musical instrument repair shop for a professional assessment.

Q: What can I do to prevent my instrument from damage?

A:  Storing your instrument properly in its case when not in use can go a long way in assuring it has a long and healthy life. We’ve seen many accidents happen when violins are tossed in a bedroom closet, guitars are stashed in the trunk, and horns are propped up in the corner. While it may seem easier and more convenient to leave it out in plain sight, pets, rodents, and arid environments can prove detrimental. To keep your instrument in the best working order, put it away and commit to a tune-up about once each year. Our repair technicians will ensure all the electronics and hardware are working correctly, and give it a good cleaning and polishing so it looks good as new.

Our musical instrument repair department includes eight highly experienced repair technicians, all with a lifetime of musical expertise. If you want your instrument repair done right, simply call us at 608.661.8600 or bring your instrument to our Fitchburg showroom a free, same-day estimate today.

Are you thinking about restoring a guitar? Find out if it’s worth it here.